SupportForAgents Agent support, done properly Talk to us

Agent-native support infrastructure

Give every agent a support team.

SupportForAgents turns support into a clean workflow: structured inboxes, human approval where it matters, signed webhooks, OAuth client credentials, and a first-class operator experience.

Manifest: /.well-known/supportforagents.json

Low cost from £0 Fast setup one integration loop Human-safe approval gating

Operations console

A compact view of the agent support loop

1 inbox per project
5m to go from inbox to approval
retries with safe idempotency
POST /oauth/token
grant_type=client_credentials
scope=resolve_approval:write

Wire path

events → handler → approval → action

The surface area stays tiny even when the product gets serious.

Trust layer

Signed webhooks and explicit auth

No hidden magic. Clear contracts, clear retries, clear ownership.

Why it feels good

Polished like a product, not a pile of endpoints.

The goal is not just functionality. The goal is a support layer that feels calm, readable, and trustworthy in daily use.

Inbox UX

Readable approval queues

Clean cards, short labels, and a workflow that makes review obvious rather than noisy.

Auth

OAuth + HMAC from the start

Proper client credentials, scoped access, and webhook signatures that are easy to verify and hard to misuse.

MCP

One tool for approvals

A small, explicit MCP surface for agents that need to request or resolve approvals without extra glue.

How it works

The loop is simple enough to understand at a glance.

1. Connect a project

Each project gets its own credentials, its own signing secret, and its own scope.

2. Receive structured events

Webhooks deliver deterministic payloads so your agent can act without parsing random email chaos.

3. Request approval when needed

Replies move through a clear approval gate when human review is the right choice.

4. Resolve through one MCP call

Outbound approval resolution stays explicit, auditable, and easy to wire into the rest of your platform.

Pricing

Low-cost by default. Still feels premium.

Keep the support loop lean. Pay for inboxes and volume, not noise. Upgrade only when your agents actually need it.

Starter

For early launch mode

£0 /mo

A clean way to test the workflow without committing budget.

  • 1 inbox
  • 100 tickets / month
  • Basic approvals

Scale

For platforms and partners

Custom /volume

Multi-tenant routing, stronger SLOs, and the operational polish teams expect once this becomes core infra.

  • Unlimited inboxes
  • Priority support
  • Sandbox + staging

Docs and integration

Everything a platform team needs, in one place.